unbiased opinions

Don’t just take our word for it. Have a look at what some of our customers have to say about their experience of the UK’s first unbank.

“ What I love about Ffrees is that you cannot go overdrawn with their current accounts, meaning there are no risks of extensive charges for going into the red by mistake. Ffrees' customer service is also second-to-none. They go above and beyond to help with customer queries and are brilliant at calling back instantly - something very few banks or financial organisations do today. ”


“ What struck me about Ffrees was the ease with which you can open a current account. They have cut out the unnecessary bureaucracy that comes with opening accounts with other providers, and they don't bully you into signing up to unwanted financial products. I use the Ffrees website to book holidays and hire cars, which helps me build up Ffrees Savings Points, and as far as I know they charge far less than their competitors. ”


“ I’d rate 10/10, it’s clear and makes budgeting easy, I know where stuff is and how much money I have left to spend. ”


“ Fantastic customer service, quick and efficient banking, simple and easy-to-use website. ”


“ It was really simple to open the account and it was so much better than my experience of opening an account with a bank. It’s really useful that you can apply online and put your ID details in when you apply, so it saves time. Within a few days of applying my new Debit card had arrived. ”


“ I really like that money can be kept separate, it helps to plan bills, and the account is very easy to manage online. I also like that I can get cashback. ”


“ With Ffrees there are no ifs and buts, it’s just black and white, you know where you are and how much it costs. ”


“ I absolutely love being a Ffrees customer. So much better than a bank! ”


“ I have found that budgeting, saving and paying bills so easy, and would say that the account has changed the way I think about money. I’d rate 10/10. The account does everything I want and the Jam Jars are innovative. Ffrees have thought about everything a customer wants. ”