just ask

Whether it’s a general query, complaint, suggestion or something out of the blue, don’t hesitate to contact us.

Complete the contact form on this page and we’ll aim to get back to you within two working days. Or if you prefer social media, send us a message on Facebook or Twitter (just remember, we can’t discuss account information on these sites for security reasons). We’ll answer you ASAP.

You can call us on 0333 202 36401. Our opening hours are 8am to 8pm Monday to Friday and 8am to 4pm on Saturdays (excluding bank holidays).

1Calls to 03 numbers cost the same as an 01 or 02 number and are included in your inclusive minutes in the same way. Calls outside of inclusive minutes are charged at standard network rates.

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