Service or product issues and upcoming changes will be displayed on this page. Sometimes things go wrong with the banking infrastructure that we can’t predict, but we promise to keep you informed here.

Balance and Account Number Retrieval
Shopping and Partner Pages
Ffrees Compare
Money Manager
New Registrations
Logging In
Pay In Page
Card Orders and Dispatch
Visa Card Payments
Paying in to Your Account with BACS
Paying for Things with Your Ffrees Card
Taking Money out of an ATM
Ffrees Points Payment
Service Disruption
Contacting Us
By Telephone
We're aware of an issue with our phone lines which has been raised with our telecommunications partner. We expect to have the phone lines working soon. Sorry for any inconvenience caused.
By Email
By Social Media
By Letter